Newydd Housing Association has more than 2600 properties throughout Mid and South Wales and since December 2013 we have been the sole provider of all 24/7 responsive repair, minor works and void works for this organisation increasing value of works per annum to approximately £600,000.
Reactive and Void Maintenance plus Minor Works and Disabled Adaptations. We are currently the single source supplier for these works to Newydd Housing Association.
Challenges and Solutions:
Our approach to carrying out maintenance works in multiple occupied properties focusses on a First Visit Fix approach using our own multi-skilled operatives. This helps minimise disruption, waiting times and defects. More importantly, this approach also minimises inconvenience for working tenants who may have to take time away from work and also for vulnerable people who may need family members or carers in attendance.